Privacy Policy

This Privacy Policy describes how The 615 Hideaway Records & Entertainment (“The 615 Hideaway,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal and professional information when you use the615hideaway.com and related services, including Radio Now, Artist Hub, Festival Now, public directories, account tools, and communications (collectively, the “Platform”).

We operate from Nashville, Tennessee, USA. This Policy is designed to align with applicable U.S. federal law, Tennessee law (including principles under the Tennessee Information Protection Act where applicable), the California Consumer Privacy Act / California Privacy Rights Act (“CCPA/CPRA”) for California residents, and the EU/UK General Data Protection Regulation (“GDPR”) for individuals in the European Economic Area and United Kingdom where those laws apply.

Legal contact: info@the615hideaway.com

1. Scope and Account Types

The Platform serves both commercial music-industry users and consumer fans. We process data differently depending on your role.

1.1 Commercial B2B account types

The following roles are treated as commercial / B2B users. Information you provide is largely professional and business-related, used to operate radio promotion, catalogs, directories, and industry tools:

• DJs — radio programmers who browse, preview, and download turn-key MP3s and cover art for legitimate airplay and promotional use.
• Labels — entities that publish albums to Radio Now and manage public roster hubs.
• Artists — performers who manage catalogs, public artist pages, and radio presence.
• Festivals — organizers who publish public festival profiles.
• Pub / Man (Publishers & Managers) — invitation-only team helpers authorized by a label or artist to manage profiles and catalogs on their behalf.

1.2 Consumer B2C account type

• Fans — free consumer accounts used to follow artists, festivals, and DJs and to receive community updates. Fan data is treated as consumer personal information under applicable privacy laws.

You may hold more than one role over time. We apply the stricter applicable rights and safeguards where roles overlap.

2. Information We Collect

2.1 Information you provide (all account types)

• Account identifiers: name, display name, email address, password (stored hashed).
• Profile content: photos, bios, headlines, links, location fields, and role-specific profile fields.
• Communications: messages you send to us (e.g., support at info@the615hideaway.com).
• Preferences: notification and follow settings where available.

2.2 Commercial B2B data (DJs, Labels, Artists, Festivals, Pub/Man)

• Identity & professional contact: first and last name, program / show name, station or company name, call letters, professional email, phone number, mailing or business address, website and social links.
• Role & access: member type, delegated access grants (Pub/Man invitations), admin flags, invite history, and account status.
• Music & catalog metadata: artist and track titles, album names, release dates, ISRC and related identifiers, song splits / songwriter credits, featured artists, styles/genres, band credits, one-sheets, cover art, audio files (including MP3/WAV paths and previews), and related promotional materials.
• Radio directory & programming context: chart reporting flags, charts reported to, file-type preferences, and public directory listing fields (which may appear without private contact channels on public pages).
• Billing & payout details: if and when paid features, invoicing, or payouts are offered, we may collect billing name, business entity information, tax identifiers where required, payment method tokens processed by payment processors, and payout destination details. We do not store full payment card numbers on our servers when a PCI-compliant processor is used.
• Usage & industry analytics: catalog downloads, preview plays, WAV requests, upload history, follow counts, engagement insights shown to rights-holders, and administrative audit logs.

2.3 Consumer B2C data (Fans)

• Account and profile basics: name or display name, email, optional avatar and bio.
• Follow graph: artists, labels, festivals, and DJs you follow.
• Usage analytics: pages viewed, follow/unfollow actions, session activity, and similar product analytics.
• We do not require Fans to provide music rights metadata, ISRC data, or radio station professional credentials.

2.4 Information collected automatically

• Device and log data: IP address, browser type, device identifiers, referring URLs, timestamps, and diagnostic logs.
• Approximate location derived from IP for security and abuse prevention.
• Audio player and catalog interaction events (play, pause, progress, download requests).

2.5 Information from third parties

• Authentication and infrastructure providers (e.g., hosting, database, email delivery).
• Optional integrations you connect (e.g., streaming embeds, tour widgets) that may surface third-party content on profiles.
• Public industry sources used to seed or improve directories (e.g., radio station listings), which may later be claimed or corrected by users.

3. Cookies, Tracking, and Similar Technologies

We use cookies and similar technologies for:

• Essential sessions: authentication, account security, CSRF protection, and remembering signed-in state.
• Audio players & catalog UX: remembering player state, preview preferences, and load performance for Radio Now and public players.
• Analytics: tools such as Google Analytics (or equivalent) to understand traffic, feature use, and improve the Platform.
• Security & fraud prevention: rate limiting, bot detection, abuse monitoring, and infrastructure security tooling.

You can control cookies through your browser settings. Disabling essential cookies may prevent sign-in or core features from working. Where required by law, we will present consent choices for non-essential cookies.

4. How We Use Information

• Provide, operate, and improve the Platform and role-specific features.
• Authenticate users, enforce access controls, and prevent fraud, scraping, and abuse.
• Host, stream, and distribute promotional audio and materials to registered DJs under our Terms.
• Display public profiles and directories you choose to make public.
• Show analytics and insights to rights-holders (e.g., download or follow activity) consistent with product design.
• Communicate about accounts, security, product changes, and (with consent or as permitted) marketing.
• Comply with law, respond to lawful requests, and enforce our Terms and intellectual property policies (including DMCA).
• Protect the rights, safety, and property of users, the public, and The 615 Hideaway.

5. Legal Bases (GDPR / UK GDPR, where applicable)

Where GDPR applies, we process personal data on one or more of these bases:

• Contract: to provide the services you request (account, catalog, follows, downloads).
• Legitimate interests: platform security, product improvement, industry directory integrity, and limited B2B communications—balanced against your rights.
• Consent: where required (e.g., certain cookies or marketing).
• Legal obligation: tax, accounting, or lawful process requirements.

6. How We Share Information

We do not sell personal information for money. We may share information with:

• Other users as designed by the product: public profile fields; catalog metadata visible to DJs; follow relationships where shown; Radio Directory fields intended for public or signed-in display.
• Service providers: hosting (e.g., Vercel), databases (e.g., Supabase), email delivery, analytics, security, and payment processors under contractual confidentiality and data-processing terms.
• Delegated team access: Pub/Man and similar invitees authorized by a principal account may access profile and catalog data necessary to perform their role.
• Legal & safety: when required by law, to protect rights, or in connection with a merger, acquisition, or asset transfer (with notice where required).

Radio promotional distribution means registered DJs may download and use tracks under the Terms; that is a core function of Radio Now, not an unrestricted public sale of personal data.

7. Public Directories and Profiles

Certain pages—including artist, label, DJ, and festival profiles, Artist Hub, and the public Radio Directory—are designed for discovery. Information you mark public, or that is published as part of industry directory features, may be indexed by search engines and AI crawlers according to our robots and metadata settings. Do not upload private contact data you do not wish to appear in public contexts. We may omit contact emails/phones from public directory tables even when stored for account or admin use.

8. Data Retention

We retain account, catalog, and analytics data for as long as your account is active and as needed to provide the Platform, resolve disputes, enforce agreements, and meet legal retention requirements. You may request deletion as described below; some records may be retained in backup, security, or legal archives for a limited period.

9. Security

We use industry-standard measures appropriate to a music SaaS platform, including encrypted transport (HTTPS), access controls, hashed passwords, and restricted administrative access. No method of transmission or storage is 100% secure. You are responsible for safeguarding your credentials and for activity under your account, including actions by invited Pub/Man users.

10. Your Rights (Access, Edit, Delete)

Subject to applicable law, you may have the right to:

• Access the personal information we hold about you.
• Correct / edit inaccurate profile or account data (including via in-product profile editors where available).
• Delete your account or certain personal data, subject to legal exceptions (e.g., fraud prevention, legal claims, required logs).
• Portability of data you provided, where required.
• Opt out of certain processing, sale/share of personal information as defined under CCPA/CPRA, or targeted advertising where applicable.
• Restrict or object to processing (GDPR), and withdraw consent where processing is consent-based.
• Appeal a denial of a consumer rights request where state law requires an appeal process.

10.1 How to exercise rights

Email info@the615hideaway.com with the subject line “Privacy Request,” specify your account email and request type (access, correction, deletion, opt-out, etc.). We may verify your identity before fulfilling requests. Authorized agents (CCPA) may submit requests with proof of authorization.

10.2 California (CCPA/CPRA)

California residents may request to know categories and specific pieces of personal information collected, sources, purposes, and categories of third parties; request deletion; correct inaccuracies; and opt out of “sale” or “sharing” as defined by law. We will not discriminate against you for exercising these rights. Categories we may collect include identifiers, commercial/industry information, internet activity, audio content you upload, and professional information as described above.

10.3 Tennessee and other U.S. state laws

Where the Tennessee Information Protection Act or other state privacy laws apply to our processing, we will honor applicable consumer rights and appeal mechanisms. Even when a specific statute does not apply by threshold, we aim to provide reasonable access, correction, and deletion pathways for Platform users.

10.4 EEA/UK (GDPR)

You may lodge a complaint with your local supervisory authority. For cross-border transfers, we rely on appropriate safeguards (such as standard contractual clauses) with processors where required.

11. Children’s Privacy

The Platform is directed to adults and music-industry professionals. It is not intended for children under 13 (or under 16 in jurisdictions that require a higher age for consent). We do not knowingly collect personal information from children. If you believe a child has provided data, contact info@the615hideaway.com and we will take appropriate steps to delete it.

12. International Users

The Platform is operated from the United States. If you access it from outside the U.S., you understand that your information may be processed in the U.S. and other countries where our providers operate, which may have different data-protection rules than your country.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised Policy on this page and update the effective date. Material changes may be communicated by email or in-product notice when appropriate. Continued use after the effective date constitutes acceptance of the updated Policy where permitted by law.

14. Contact

The 615 Hideaway Records & Entertainment
Nashville, TN, USA
Website: https://www.the615hideaway.com
Privacy & legal: info@the615hideaway.com