Platform updates
System status & known issues
The 615 Hideaway is live and still being built. We ship fixes often. This page keeps artists, DJs, labels, and fans in the loop — and gives you a clear way to tell us when something breaks.
Report a bug or rough edge
If something doesn't work — signup email, upload, profile, Radio Now, stage plot, anything — we want to hear it. Sammy reads these.
- What you were trying to do
- What happened instead
- Page or URL, and your role (fan / artist / DJ / label…)
- Phone or browser if it only fails on one device
Opens your email app with a short template. You can also write freeform to the same address.
Known issues
Things we already know about. If your problem is listed, we're on it (or have a workaround).
- Known issueUpdated Jul 17, 2026
Forgot-password emails may not arrive
Affects: Anyone using “Forgot password”
Password-reset mail still uses a different path than our normal site emails. Some inboxes never see it. Signup confirmation is fixed; forgot-password is next.
Workaround: Email sammy@the615hideaway.com from the address on your account and we’ll send a fresh set-password link.
- ImprovingUpdated Jul 17, 2026
Stage plot is still evolving
Affects: Artists / labels (Pro)
The stage plot builder is usable (lineups, linked mics/DI/monitors, notes) but artwork and layout will keep improving. Expect look-and-feel changes.
- Known issueUpdated Jul 17, 2026
DJ show setup must be finished for full Radio Now access
Affects: DJs
New DJ accounts may need music styles and other required show fields before Spotlight / full catalog tools unlock. Reserved seats from the radio directory still need the invite + password step.
Workaround: Sign in → Account → Edit show page, complete required fields, then open Radio Now.
Recently fixed
A short log of improvements we've shipped. Not every tiny change — the ones users felt.
- FixedJul 17, 2026
Signup confirmation emails now send reliably
Confirm-your-email used an older mail path that sometimes never delivered. Accounts could be created with no email arriving. Confirmations now use the same reliable email provider as Radio Now invites. “Resend confirmation email” uses that path too.
- FixedJul 17, 2026
Artist “Website” links without https:// no longer 404
Bare domains like www.example.com were treated as paths on our site. We now add https:// on save and when you click the button.
- FixedJul 17, 2026
Modern Bluegrass and Progressive Bluegrass are separate styles
Artist Hub and Radio Now styles no longer lump them as one “Progressive / Modern” bucket. DJs who only had the old combined style were expanded to both where needed.
- FixedJul 17, 2026
Easier path to Edit artist website
Account always goes to My Account (not only the public page or Admin). Edit artist website is in More, home shortcuts, Radio Now portal, and owner buttons on public pages.
- FixedJul 17, 2026
Artist profile editor matches Radio Now form layout
Numbered sections with clear “why” copy — same feel as the single upload form.
Building in public. Features may shift as we improve Radio Now, Artist Hub, and accounts. Legal docs still live under Terms, Privacy, and Disclaimer.